Our People
Duncan Clark
Chief Executive / Company Secretary: Responsible for strategic planning of the association’s business activities, operational planning, regulatory compliance, health and safety, tenant engagement and satisfaction.
Michelle Paul
Finance and Business Manager / Deputy Company Secretary: Michelle leads on all matters financial, including payroll, budgets, rent and service charges, treasury and banking, procurement and contracts.
Claire Baulf
Housing Manager: Leads our housing service, including allocations, lettings and empty homes. Supports our Housing Support Officers and acts as Complaints Lead for Muircroft.
Spencer Gough
Maintenance Manager: Carries out day to day repairs, manages contracts and contractors.
Jenny Crouch
Jenny is our Housing Support Officer at Priest Croft where she is the first point of contact for tenants.
Rebecca Moore
Beccy performs two roles for Muircroft.
Housing Support Officer (Muir House): First point of contact for tenants, deals with day to day issues such as repair reports, support matters and liaises with office staff and contractors.
Property Compliance Officer: Ensuring that our homes are maintained safely and providing assurance reporting to our Board.
Madeline Sparrow
Madeline is our Housing Support & Projects Officer - Apprenticeship. She helps to provide cover and support across our homes and also leads on service improvement projects. Madeline is studying a level 3 Housing certificate as an apprentice.
Tracy Langham
Tracy Langham is our Policy and Governance Officer.
Tracy is an experienced governance professional with a strong background in corporate governance and compliance. In this role, Tracy supports our Board governance processes and lead on the development and review of our policies and procedures.
Our Board of Management
Our board of management are responsible for directing the affairs of the association by setting the vision and plans, ensuring compliance with legislation and regulation and having financial oversight.
It is made up of a number of local volunteers with backgrounds in business. local authorities and finance who contribute their combined knowledge to ensure Muircroft is run according to its aims and objectives.