How To Apply
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Eligibility
To live in one of our properties you must be an individual or a couple aged 60 or above. You must have the right to live in the UK and have a local connection to the New Forest District Council area.
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Can I call for advice if I’m unsure what to do?
Of course you can, we’re happy to help! If you have any questions please give us a call on 02380 849481.
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Can I apply on behalf of my relative?
It is possible to apply on behalf of a relative, but for the application to be in someone other than the tenant’s name then you would need to hold a relevant power of attorney.
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Are there any other ways to apply?
Yes, we are required to make a share of our available properties open to applications for social housing which come via New Forest District Council. If you are eligible to apply via them then we recommend you do that as well as apply direct with us. It increases your chances of being offered a flat as soon as possible.
You can read more about applying via NFDC’s housing waiting list here.
How to apply to join our waiting list
Direct applications to rent a property with Muircroft follow this process:
- You complete an application form
- Muircroft check your eligibility and contact you by phone with any questions
- All being well, we will then organise a meeting in person with our Housing Manager, usually at your home, or at Muircroft if you prefer (you’re welcome to visit us by appointment at any point in the process).
Once those three steps are completed and your eligibility is confirmed you’ll have a formal place on one of our waiting lists. We operate an “active” waiting list for people who wish to take a flat as soon as possible and a “passive” list for people who are interested at some point in the future but aren’t ready just yet.
The best piece of advice we can give you is to apply early and get yourself onto our “passive” list.
Don’t wait until your circumstances have become urgent to start the application process, if we’ve been through the steps above it gives us the best chance of being able to offer you a flat as soon as one becomes available if your circumstances change.
IMPORTANT UPDATE - OCTOBER 2025
Waiting List Statement (13th October 2025):
"The Muircroft Board recently approved the suspension of our direct waiting list application process. This decision means we will not accept any requests to join our waiting list until 1st March 2026.
This is a response to an unprecedented surge in applications and demand for our homes - and a need to deal with a back log of existing applications in a timely and professional manner.
The application process for any enquiries submitted prior to 13th October 2025 will continue as normal.
Please accept our apologies for any inconvenience this may cause. We will accept new applications from 1st March 2026 so please contact us after this date."
We would recommend that anyone seeking housing assistance make contact with New Forest District Council.
HOW TO GET YOUR APPLICATION PACK
Please contact us after 1st March 2026 as our waiting list application process is suspended until then.